Engagement models

This section explains how working with the firm is arranged: in what form assistance is provided, how its cost is calculated, and what to do when help is needed immediately.

Law firm engagement in Ukraine can take several forms, depending on the situation: a one-off consultation or handling a specific case, urgent assistance while a search or detention is under way, or ongoing support for a business as an outsourced legal department. We advise at our office in Kyiv or online, and in urgent cases a lawyer travels to the scene.

Sections

• Urgent legal assistance: a lawyer on site 24/7 – searches, detentions, urgent investigative actions, being forcibly taken to a territorial recruitment centre; calls are answered around the clock
• Outsourced in-house legal department – contract and HR work, pre-action and litigation work, support during inspections
• Fees and payment formats – fixed fee, hourly rate, retainer, success fee, combined format

Our principles

• the scope of work and the payment terms are agreed in writing before work begins
• the client gets a clear description of exactly what will be done at each stage
• information entrusted to a lawyer is protected by professional privilege
• we do not guarantee outcomes – no lawyer can; we are answerable for the quality of our work

How to start working with us

1. The first conversation during working hours (Mon–Fri, 9:00–18:00) is free: up to 15 minutes by phone, online or at our office. The lawyer will listen to your situation, explain the possible options and next steps, and give an indicative fee. Outside working hours, leave a request on the website and we will get back to you.
2. Assessing the scope: if documents need to be reviewed, or a written opinion or documents prepared, this work is paid, and we agree its cost in advance in writing.
3. The engagement: the scope of services and the payment terms are recorded in the engagement for the provision of legal assistance before the work begins.
4. Work in stages: the client knows what will be done at each stage; with an hourly rate, the client receives a report on the work done.

This page reflects the position as of October 2026.

Frequently asked questions

Is the first consultation free?

Yes, the first conversation with a lawyer during working hours (Mon–Fri, 9:00–18:00) is free: up to 15 minutes by phone, online or at our office. Document review, written opinions and drafting of documents are paid; we agree their cost in advance in writing.

How is the cost determined, and why are there no prices on the site?

The cost depends on the volume of work in the particular situation: the complexity of the matter, the stage it has reached, the volume of documents, the number of court instances, urgency and the need to travel. We quote it once we have assessed the circumstances and fix it in the engagement. The agreed cost of a stage does not change; if the scope grows – for example, the case moves to the next instance – that is agreed separately before the new work begins.

Can I pay in instalments?

Yes. Paying by stages is standard practice: each stage is paid for before work on it begins. For a business with ongoing legal needs, a retainer is convenient – a monthly fee for a defined scope of services.

What should I do if help is needed at night or at the weekend?

If a search is under way, or someone has been detained or forcibly taken to a territorial recruitment centre, call straight away: the emergency line runs around the clock, weekends and public holidays included. The lawyer will explain what to do by phone before arriving and will travel to the scene. For other questions it is easier to get in touch during working hours – Monday to Friday, 9:00 to 18:00 – or leave a request on the website and we will get back to you.

Questions about working with us? Call us or leave a request – we will explain how we work and the likely scope.